At your-pro-device, we stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within 90 days of the purchase date for a full refund or exchange. Please note that the product must be returned in its original packaging and in new, unused condition.
To initiate a return, please contact our customer service team at info@your-pro-device.com to request a Return Merchandise Authorization (RMA) number. Once your return is received and inspected by our team, we will process your refund or exchange. Please note that shipping and handling fees are non-refundable and the customer is responsible for return shipping costs.
If you receive a damaged or defective item, please contact our customer service team immediately at info@your-pro-device.com so that we can arrange for a replacement. We will cover the cost of return shipping for damaged or defective items.
For international returns, please contact our customer service team at info@your-pro-device.com for assistance. We will provide instructions on how to return your item and the customer is responsible for return shipping costs.
If you have any questions regarding our refund policy or the return process, please contact our customer service team at info@your-pro-device.com for assistance.